Shipping policy

Shipping Policy

Last updated: [June 6, 2025]

Thank you for shopping with Qandeel LLC, where your sparkle starts the moment you click "add to cart"! We’re committed to making sure your jewelry arrives safely, quickly, and beautifully packaged.

 

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📦 Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you’ll receive a confirmation email with tracking info as soon as it ships.

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🚚 Shipping Times & Rates

USA (Standard Shipping):
– 3–7 business days
– Free shipping on orders over $50
– Flat rate: $4.99 for orders under $50

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✨ Packaging

All jewelry is carefully packaged to ensure it arrives in perfect condition, whether it's a gift or a well-deserved treat for yourself.

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📍 Tracking Your Order

Once your order ships, we’ll email you a tracking number. Please allow up to 48 hours for tracking updates to appear.

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❗️Shipping Delays

We do our best to get your order out on time, but shipping delays can occasionally occur due to carrier issues or customs. If you’re experiencing a delay, feel free to contact us at support@qandeelllc.com, we’re here to help!

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🕊️ Lost or Stolen Packages

Qandeel LLC is not responsible for packages marked as delivered but not received. If this happens, we recommend checking with your local carrier or neighbors first. Still stuck? Reach out — we’ll do our best to support you.